Privacy policy.
Cometa Wine is committed to respecting your privacy. This Policy explains when and why we collect personal information about customers who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to …… enquiries@cometawine.com
Who are we?
We are Cometa Wine, an independent wine producer with an offering of Red, White, sparkling and organic wine.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you register to receive one of our newsletters or order a product online.
What type of information is collected from you?
When you order from the Cometa Wine shop or register on the website your name and e-mail address are stored on our system, as are your purchase history and any comments or ratings. If you order a product online we will also save your postal address (for delivery). We do not store your credit card information.
Your card information is collected by our third-party payment processors (Stripe), who specialise in the secure online capture and processing of credit/debit card transactions.
How is your information used?
We may use your information to:
process orders that you have submitted;
seek your views or comments on the products we provide;
notify you of changes to our services;
send you communications which you have requested and that may be of interest to you. Our e-mail newsletter is generally not sent out more than once a month and contains news about upcoming events, product offers and other news about Cometa Wine. If you would like to stop receiving the newsletter at any time simply click “unsubscribe” at the bottom of any such e-mail.
Automated decision-making
Our service providers use our customer's personal data for automated risk and fraud scoring. This allows us to block certain transactions that appear to be fraudulent through automated decision-making.
Who has access to your information?
We will NEVER sell or rent your information to third parties.
We will NEVER share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf:
We may pass your information to our third-party service providers for the purposes of completing tasks and providing services to you on our behalf (for example to deliver the goods you ordered to you). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to any third parties for them to use for their own direct marketing purposes, unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
When you are using our secure online checkout page, the payment for your order is processed by a third-party payment processor (Stripe), who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
Your choices
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our products, promotions and in-store events, then you can click “unsubscribe” at the bottom of any such e-mail.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email: … enquiries@cometawine.com
How you can access and update your information
The accuracy of your information is important to us. If you have registered an account on our website where you can access and update your information, for any other changes please email us at: … enquiries@cometawine.com
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
If you have any questions relating to privacy matters please contact us by e-mail on: … enquiries@cometawine.com